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Help Center

Last updated: May 13, 2026

Browse common topics below, dig into the FAQs, or message us from Settings → Support.

Getting started

  • • Create your account
  • • Complete the child profile wizard
  • • Take your first assessment
  • • Understand your child's report

Daily activities

  • • How activities are personalised
  • • Marking activities complete
  • • Streak & reassessment unlocks
  • • Saved & recent activities

Reports & verification

  • • Reading the radar chart
  • • Domain bands explained
  • • Requesting therapist verification
  • • Downloading the PDF report

Courses

  • • Enrol in a course
  • • Navigate modules & lessons
  • • Completion certificates

Billing & subscription

  • • Upgrade to Pro
  • • Cancel your subscription
  • • Refund policy
  • • View billing history

Account & privacy

  • • Change name / email / password
  • • Delete child profile
  • • Delete account
  • • Notification preferences

Detailed step-by-step articles are coming soon. For now, our team is one email away at support@kiddoplus.com.

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