Privacy Policy

Kiddo+ ("Kiddo+", "we", "our", or "us") is committed to protecting the privacy and security of parents, caregivers, and children whose information is entrusted to us.

This Privacy Policy explains how we collect, use, store, share, and protect your information when you use the Kiddo+ website, applications, assessments, courses, reports, AI-powered features, and related services (collectively, the "Services").

By using Kiddo+, you agree to the practices described in this Privacy Policy.

1. Our Commitment to Families

Kiddo+ was created by child development professionals to help parents better understand and support their child's development. We believe that family data deserves the highest level of care.

Therefore:

• We do not sell personal information.
• We do not display third-party advertising inside Kiddo+.
• We do not allow marketers access to child data.
• We collect only the information necessary to provide and improve our Services.
• Parents remain in control of their child's information.

2. Information We Collect

A. Account Information

When you create an account, we may collect:

• Full name
• Email address
• Password (stored in encrypted/hashed form)
• Phone number (optional)
• Account preferences
• Communication preferences

B. Child Profile Information

To personalize developmental guidance, we may collect information about your child, including:

• First name or nickname
• Date of birth
• Age
• Gender (optional)
• Developmental concerns
• Developmental history
• Interests
• Strengths
• Goals
• Profile photo (optional)
• Uploaded reports or documents (optional)

You are responsible for ensuring you have the legal authority to provide information about your child.

C. Assessment and Progress Information

When you use assessments or developmental tools, we may collect:

• Assessment responses
• Screening responses
• Activity completion data
• Progress tracking information
• Milestones achieved
• Developmental scores
• Parent observations
• Notes entered by you

D. Course and Learning Activity Data

We may collect information regarding:

• Courses enrolled in
• Lessons completed
• Certificates earned
• Resource downloads
• Video viewing progress
• Learning preferences

E. Payment Information

Payments are processed through trusted third-party payment providers.

We may receive:

• Payment status
• Transaction ID
• Order ID
• Subscription information
• Payment timestamps

We do not receive or store credit card numbers, debit card numbers, CVV numbers, or banking credentials. Payment information is processed directly by our payment providers using industry-standard security measures.

F. Technical Information

When you use Kiddo+, we automatically collect certain technical information, including:

• IP address
• Browser type
• Device type
• Operating system
• Application version
• Language settings
• Time zone
• Pages visited
• Session activity
• Error logs

This information helps us improve performance, security, and reliability.

G. Communications

If you contact us, we may collect:

• Email communications
• Support requests
• Feedback
• Survey responses
• Bug reports

3. How We Use Your Information

We use collected information to:

Provide Services

• Create and manage accounts
• Generate personalized recommendations
• Deliver developmental activities
• Produce progress reports
• Maintain child profiles

Personalize Experiences

• Adapt recommendations to your child's age and needs
• Improve activity suggestions
• Customize learning pathways

Operate AI Features

• Generate reports
• Create developmental insights
• Produce educational summaries
• Recommend activities

Improve Kiddo+

• Analyze platform performance
• Improve user experience
• Fix technical issues
• Develop new features

Communicate With You

• Send password reset emails
• Deliver account notifications
• Provide subscription information
• Notify you when reports are ready
• Inform you about important service updates

Maintain Security

• Detect fraud
• Prevent abuse
• Investigate suspicious activity
• Protect user accounts

4. AI and Automated Processing

Kiddo+ may use artificial intelligence to help generate developmental reports, activity recommendations, parent guidance, educational insights, and personalized suggestions.

To generate these outputs, limited information may be processed by approved AI service providers. We follow the principle of data minimization and share only the information reasonably necessary to generate requested outputs.

AI-generated content:

• Is educational in nature.
• Is not a diagnosis.
• Is not medical advice.
• May occasionally contain inaccuracies.
• Should not replace professional clinical judgment.

5. Information We Share

We do not sell personal information. We do not rent personal information. We do not provide child data to advertising networks.

We may share information only in the following circumstances:

A. Service Providers

We work with trusted vendors who help us operate Kiddo+. Examples include:

Payment Processing — Razorpay

Used for subscription billing, payment processing, and transaction verification.

Email Delivery — Resend

Used for password reset emails, account notifications, and service communications.

AI Processing — Anthropic Claude and other approved AI providers as needed

Used for generating reports, creating recommendations, and producing educational insights. Only the limited contextual information necessary to generate outputs is shared.

B. Legal Requirements

We may disclose information if required by law, court order, legal process, or governmental request.

C. Business Transfers

If Kiddo+ is involved in a merger, acquisition, investment transaction, or asset sale, user information may be transferred as part of that transaction, subject to applicable privacy protections.

6. Information We Never Sell

We never sell:

• Personal information.
• Child information.
• Assessment data.
• Behavioral data.
• Developmental reports.
• Uploaded documents.
• Email addresses.

This commitment applies to all users.

7. Data Security

Protecting family information is a core responsibility.

We implement reasonable administrative, technical, and organizational safeguards, including:

• HTTPS encryption
• Encrypted data transmission
• Password hashing
• Secure cloud infrastructure
• Access controls
• Security monitoring
• Regular software updates

While we work hard to protect information, no internet-based system can be guaranteed to be completely secure.

8. Data Retention

We retain information only as long as necessary to provide Services, meet legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on account status, subscription status, legal requirements, and operational needs.

When information is no longer needed, we securely delete or anonymize it.

9. Your Rights and Choices

Depending on applicable laws, you may have the right to:

Access

Request a copy of information associated with your account.

Correct

Update inaccurate information.

Delete

Request deletion of child profiles, uploaded documents, and account information.

Export

Request a copy of your information in a portable format where technically feasible.

Withdraw Consent

Where consent applies, you may withdraw it at any time.

10. Account Deletion

You may delete your account at any time through Settings → Privacy & Security → Delete Account.

When an account is deleted:

• Child profiles are removed.
• Uploaded files are deleted.
• Reports are deleted or anonymized.
• Future processing stops.

Certain information may be retained where required by law or for fraud prevention purposes.

11. Children's Privacy

Kiddo+ is designed for use by parents and caregivers. Children are not permitted to create accounts directly.

Parents and caregivers remain responsible for:

• Information entered into the platform.
• Consent regarding child information.
• Management of child profiles.

All child-related information remains under the control of the parent or guardian who created the account.

12. International Data Transfers

Depending on the location of our service providers, information may be processed or stored in countries outside your own. Where such transfers occur, we take reasonable steps to ensure appropriate protections are in place.

13. Cookies and Similar Technologies

Kiddo+ may use cookies and similar technologies to keep users signed in, remember preferences, improve functionality, analyze performance, and enhance security.

You may manage cookie settings through your browser. Disabling cookies may affect certain platform features.

14. Third-Party Links

Kiddo+ may contain links to third-party websites, resources, or services.

We are not responsible for their privacy practices, their content, or their security measures.

Users should review the privacy policies of any third-party services they visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

For significant changes, we will provide notice through email, in-app notifications, and website announcements where reasonably practicable at least seven (7) days before the changes become effective.

Continued use of Kiddo+ after the effective date indicates acceptance of the updated Privacy Policy.

16. Contact Us

If you have questions, concerns, or requests regarding privacy or data protection, please contact us:

Kiddo+ Support
Email: support@kiddoplus.com
Website: https://kiddoplus.com

17. Data Protection Contact

For privacy-related inquiries, account deletion requests, data access requests, or complaints, please contact:

Privacy Team
Email: privacy@kiddoplus.com

We aim to respond to privacy-related requests within 30 days.

18. Your Trust Matters

Every developmental profile, assessment, report, and activity represents a real child and family.

We are committed to treating that information with care, transparency, and respect, while helping parents better understand and support their child's growth journey.